This course seeks to provide business and accountancy undergraduates with a rigorous appreciation of the issues and methodologies necessary for ensuring the competitiveness of the operations function in a firm. The course takes an analytics based 'process management' viewpoint while addressing a range of strategic and tactical issues. After completing this course, you will be able to understand the key tradeoffs required for designing, managing and improving operations and processes in both manufacturing and service industries. This will give you a sound analytical background for further courses in Business Analytics Specialization, which in turn will prepare you for a future business career where you will be responsible for either managing operations or its interface with other business functions such as marketing, finance, accounting, human resources and information technology.
| AUs | 4.0 AUs |
| Grade Type | |
| Prerequisite | Offered as GERPE(BM) to ACC students only |
| Exam | 25 November 2026, 5.00 pm - 7.00 pm |
The Exam information shown may be subject to changes. Students are to check the finalised exam timetable with exam seat information, which will be available at the 'Examination Seating Arrangement' webpage, 2 weeks before start of examination.
Prerequisite Graph
Required first
Business Operations & Process
Available Indexes
| Mon | Tue | Wed | Thu | Fri | ||||||||||||||||
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| 830 | 00570 SEM (2) 0830-1120 Mon FTR, S4-SR7 Wk6,7,10,11 | 00570 SEM (2) 0830-1120 Mon FTR, S4-SR7 Wk6,7,10,11, | 00579 SEM (11) 0830-1120 Tue FTR1, S4-SR19 Wk6,7,10,11 | 00579 SEM (11) 0830-1120 Tue FTR1, S4-SR19 Wk6,7,10,11, | 00580 SEM (12) 0830-1120 Tue FTR2, S3-SR8 Wk6,7,10,11 | 00580 SEM (12) 0830-1120 Tue FTR2, S3-SR8 Wk6,7,10,11, | 00577 SEM (9) 0830-1120 Wed FTR2, S3-SR4 Wk6,7,10,11 | 00577 SEM (9) 0830-1120 Wed FTR2, S3-SR4 Wk6,7,10,11, | 00585 SEM (17) 0830-1120 Wed ITL-SA1, S3-SR2 Wk6,7,10,11 | 00585 SEM (17) 0830-1120 Wed ITL-SA1, S3-SR2 Wk6,7,10,11, | 00571 SEM (3) 0830-1120 Thu FTR, S4-SR8 Wk6,7,10,11 | 00571 SEM (3) 0830-1120 Thu FTR, S4-SR8 Wk6,7,10,11, | 00576 SEM (8) 0830-1120 Thu FTR1, S3-SR8 Wk6,7,10,11 | 00576 SEM (8) 0830-1120 Thu FTR1, S3-SR8 Wk6,7,10,11, | 00569 SEM (1) 0830-1120 Fri FTR2, S4-SR10 Wk6,7,10,11 | 00569 SEM (1) 0830-1120 Fri FTR2, S4-SR10 Wk6,7,10,11, | ||||
| 900 | ||||||||||||||||||||
| 930 | ||||||||||||||||||||
| 1000 | ||||||||||||||||||||
| 1030 | ||||||||||||||||||||
| 1100 | ||||||||||||||||||||
| 1130 | ||||||||||||||||||||
| 1200 | ||||||||||||||||||||
| 1230 | ||||||||||||||||||||
| 1300 | ||||||||||||||||||||
| 1330 | ||||||||||||||||||||
| 1400 | ||||||||||||||||||||
| 1430 | 00572 SEM (4) 1430-1720 Mon FTR2, S4-SR5 Wk6,7,10,11 | 00572 SEM (4) 1430-1720 Mon FTR2, S4-SR5 Wk6,7,10,11, | 00573 SEM (5) 1430-1720 Tue FTR1, S3-SR8 Wk6,7,10,11 | 00573 SEM (5) 1430-1720 Tue FTR1, S3-SR8 Wk6,7,10,11, | 00574 SEM (6) 1430-1720 Tue FTR, S3-SR6 Wk6,7,10,11 | 00574 SEM (6) 1430-1720 Tue FTR, S3-SR6 Wk6,7,10,11, | 00575 SEM (7) 1430-1720 Wed ITL-SA3, S3-SR1 Wk6,7,10,11 | 00575 SEM (7) 1430-1720 Wed ITL-SA3, S3-SR1 Wk6,7,10,11, | 00578 SEM (10) 1430-1720 Wed FTR, S4-SR21 Wk6,7,10,11 | 00578 SEM (10) 1430-1720 Wed FTR, S4-SR21 Wk6,7,10,11, | 00583 SEM (15) 1430-1720 Wed FTR3, S3-SR10 Wk6,7,10,11 | 00583 SEM (15) 1430-1720 Wed FTR3, S3-SR10 Wk6,7,10,11, | 00586 SEM (18) 1430-1720 Wed ITL-SA1, S3-SR6 Wk6,7,10,11 | 00586 SEM (18) 1430-1720 Wed ITL-SA1, S3-SR6 Wk6,7,10,11, | 00581 SEM (13) 1430-1720 Thu FTR2, S4-SR21 Wk6,7,10,11 | 00581 SEM (13) 1430-1720 Thu FTR2, S4-SR21 Wk6,7,10,11, | 00584 SEM (16) 1430-1720 Thu ITL-SA3, S3-SR8 Wk6,7,10,11 | 00584 SEM (16) 1430-1720 Thu ITL-SA3, S3-SR8 Wk6,7,10,11, | 00582 SEM (14) 1430-1720 Fri FTR, S3-SR6 Wk6,7,10,11 | 00582 SEM (14) 1430-1720 Fri FTR, S3-SR6 Wk6,7,10,11, |
| 1500 | ||||||||||||||||||||
| 1530 | ||||||||||||||||||||
| 1600 | ||||||||||||||||||||
| 1630 | ||||||||||||||||||||
| 1700 | ||||||||||||||||||||