This course seeks to provide business and accountancy undergraduates with a rigorous appreciation of the issues and methodologies necessary for ensuring the competitiveness of the operations function in a firm. The course will be taken by first year business and accountancy undergraduates. The course takes an analytics-based 'process management' viewpoint while addressing a range of strategic and tactical issues. After completing this course, you will be able to understand the key tradeoffs required for designing, managing, and improving operations and processes in both manufacturing and service industries. This will give you a sound analytical background for further courses in Business Analytics Specialization, which in turn will prepare you for a future business career where you will be responsible for either managing operations or its interface with other business functions such as marketing, finance, accounting, human resources, and information technology.
| AUs | 3.0 AUs |
| Grade Type | |
| Prerequisite | |
| Exam | 25 November 2026, 5.00 pm - 7.00 pm |
The Exam information shown may be subject to changes. Students are to check the finalised exam timetable with exam seat information, which will be available at the 'Examination Seating Arrangement' webpage, 2 weeks before start of examination.
Prerequisite Graph
Required first
Business Operations & Process
Available Indexes
| Mon | Tue | Wed | Thu | Fri | ||||||||||||||||
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| 830 | 00592 SEM (2) 0830-1120 Mon FTR, S4-SR7 Wk6,7,10,11 | 00592 SEM (2) 0830-1120 Mon FTR, S4-SR7 Wk6,7,10,11, | 00601 SEM (11) 0830-1120 Tue FTR1, S4-SR19 Wk6,7,10,11 | 00601 SEM (11) 0830-1120 Tue FTR1, S4-SR19 Wk6,7,10,11, | 00602 SEM (12) 0830-1120 Tue FTR2, S3-SR8 Wk6,7,10,11 | 00602 SEM (12) 0830-1120 Tue FTR2, S3-SR8 Wk6,7,10,11, | 00599 SEM (9) 0830-1120 Wed FTR2, S3-SR4 Wk6,7,10,11 | 00599 SEM (9) 0830-1120 Wed FTR2, S3-SR4 Wk6,7,10,11, | 00607 SEM (17) 0830-1120 Wed ITL-SA1, S3-SR2 Wk6,7,10,11 | 00607 SEM (17) 0830-1120 Wed ITL-SA1, S3-SR2 Wk6,7,10,11, | 00593 SEM (3) 0830-1120 Thu FTR, S4-SR8 Wk6,7,10,11 | 00593 SEM (3) 0830-1120 Thu FTR, S4-SR8 Wk6,7,10,11, | 00598 SEM (8) 0830-1120 Thu FTR1, S3-SR8 Wk6,7,10,11 | 00598 SEM (8) 0830-1120 Thu FTR1, S3-SR8 Wk6,7,10,11, | 00591 SEM (1) 0830-1120 Fri FTR2, S4-SR10 Wk6,7,10,11 | 00591 SEM (1) 0830-1120 Fri FTR2, S4-SR10 Wk6,7,10,11, | ||||
| 900 | ||||||||||||||||||||
| 930 | ||||||||||||||||||||
| 1000 | ||||||||||||||||||||
| 1030 | ||||||||||||||||||||
| 1100 | ||||||||||||||||||||
| 1130 | ||||||||||||||||||||
| 1200 | ||||||||||||||||||||
| 1230 | ||||||||||||||||||||
| 1300 | ||||||||||||||||||||
| 1330 | ||||||||||||||||||||
| 1400 | ||||||||||||||||||||
| 1430 | 00594 SEM (4) 1430-1720 Mon FTR2, S4-SR5 Wk6,7,10,11 | 00594 SEM (4) 1430-1720 Mon FTR2, S4-SR5 Wk6,7,10,11, | 00595 SEM (5) 1430-1720 Tue FTR1, S3-SR8 Wk6,7,10,11 | 00595 SEM (5) 1430-1720 Tue FTR1, S3-SR8 Wk6,7,10,11, | 00596 SEM (6) 1430-1720 Tue FTR, S3-SR6 Wk6,7,10,11 | 00596 SEM (6) 1430-1720 Tue FTR, S3-SR6 Wk6,7,10,11, | 00597 SEM (7) 1430-1720 Wed ITL-SA3, S3-SR1 Wk6,7,10,11 | 00597 SEM (7) 1430-1720 Wed ITL-SA3, S3-SR1 Wk6,7,10,11, | 00600 SEM (10) 1430-1720 Wed FTR, S4-SR21 Wk6,7,10,11 | 00600 SEM (10) 1430-1720 Wed FTR, S4-SR21 Wk6,7,10,11, | 00605 SEM (15) 1430-1720 Wed FTR3, S3-SR10 Wk6,7,10,11 | 00605 SEM (15) 1430-1720 Wed FTR3, S3-SR10 Wk6,7,10,11, | 00608 SEM (18) 1430-1720 Wed ITL-SA1, S3-SR6 Wk6,7,10,11 | 00608 SEM (18) 1430-1720 Wed ITL-SA1, S3-SR6 Wk6,7,10,11, | 00603 SEM (13) 1430-1720 Thu FTR2, S4-SR21 Wk6,7,10,11 | 00603 SEM (13) 1430-1720 Thu FTR2, S4-SR21 Wk6,7,10,11, | 00606 SEM (16) 1430-1720 Thu ITL-SA3, S3-SR8 Wk6,7,10,11 | 00606 SEM (16) 1430-1720 Thu ITL-SA3, S3-SR8 Wk6,7,10,11, | 00604 SEM (14) 1430-1720 Fri FTR, S3-SR6 Wk6,7,10,11 | 00604 SEM (14) 1430-1720 Fri FTR, S3-SR6 Wk6,7,10,11, |
| 1500 | ||||||||||||||||||||
| 1530 | ||||||||||||||||||||
| 1600 | ||||||||||||||||||||
| 1630 | ||||||||||||||||||||
| 1700 | ||||||||||||||||||||