Human Resource Management

Using case studies and current events to: understanding individual and group behavior in organizations: the impact of globalization, continuous learning, work values and corporate culture; visionary and transformational leadership strategies: motivation, teambuilding and talent development, ethical behavior and integrity; Managing work groups: organizational communications and conflict resolution strategies, leveraging on diversity; Quality and excellence concepts: stakeholders awareness, customer-centred mindset, peoplecentred management approaches, innovative adaptation to continuous change, learning organization, global talent search; Trade unions, collective bargaining and labour-management relations challenges and prospects.