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This course aims to increase awareness of the negotiation process, to equip you with a basic
framework with which to analyse and prepare for negotiations, and to help you develop a more
effective negotiating style. This course also aims to introduce you to the concept of mediation,
which is essentially negotiation with the aid of a neutral third party who is skilled in negotiation
techniques. These skills are relevant to everyone and cut across all industries and professions, and
are necessary in your personal as well as professional life.
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| 1430 | 00437 SEM (1) 1430-1720 Tue ESR7 | ||||
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