Crisis Management

AY2017/2018 Semester 1

The course examines contemporary theories and practice in preventing and managing issues and crises. It introduces the definition and scope of issues and crisis management. This course explores the dynamics of identification, planning, management and communication of issues and crises and their multifaceted consequences to organisations in public and private sectors. Strategies for conducting strategic crisis communication will also be included by evaluating real-life practices and case studies.